FAQ - ISP speaks to your needs
Outsourcing in questions...
What is your definition of outsourcing?
Our profession is the optimal processing of your company's recurrent or specific industrial purchases through the application of profitability strategies and the use of various purchasing levers.
Can your services be seen as an industrial purchasing pool?
Yes and no. Our expertise as purchasing professionals and the volumes we handle worldwide enable us to operate like an industrial purchasing pool. But our vocation is to transcend a mere volume purchasing function and become a true strategic partner, capable of offering you a response tailored to your activity, your constraints, and the evolution of your market.
How can outsourcing produce savings for me?
Thanks to our capacity to buy, we become an optimal sole supplier, which results large savings for you.
In what way is ISP more "international" than other service providers?
ISP has wholly-owned subsidiaries in Europe (France, Belgium, Germany), in Latin America (Ecuador, Mexico), in Asia (China), and in North America (Florida). Our knowledge of world markets and our locations at international production sites enhances the added value of our professional buyers' strategies.
Don't your several locations and different specialities imply that your clients must deal with many contacts?
We commit ourselves to making available to you a single contact to advise you, track your orders regularly, and provide you with detailed and up-to-date statistics concerning all of your purchasing transactions.
As your needs dictate, your contact will mobilize specialized experts, always operating in a totally transparent manner.
Must I outsource all of my purchases, or can I query you concerning, say, a single type of product?
The very principle of ISP is to offer you a broad choice of solutions that suits your needs and that can evolve. We can offer you global outsourcing of your purchasing, but you may also rely on our services for very specific "sourcing", purchases of raw materials, etc. To save time and limit your costs, we also offer you a service of production-assembly on site, executed by us, for a true guarantee of quality. In short, we propose several solutions and you decide which one you like us to perform!
Are you also active in e-sourcing?
We provide you an easy and powerful e-commerce tool which can be used to order from our general catalogue or a dedicated catalogue, constructed with you and for you. In this way and in complete confidentiality, you are able to manage your purchase orders via a user-friendly interface and benefit from a technology normaly only available to large corporations. You will be also given the possibility to track in real-time your purchase orders.
Concretely, what are the various levels of purchasing services you propose?
Several levels of service are possible:
* The management of kitting
* The management of non-catalogue "spot" purchases with the help and advice of our purchasing team
* Temporary purchasing employment (provision of resources)
* Consulting
How does ISP provide me savings on my purchases?
In addition to direct savings on your purchase prices thanks to our purchasing and negotiating power, you also make many indirect savings, through:
* Fewer purchase requisitions and order forms
* Fewer suppliers and deliveries
* Fewer invoices and payments
* Less time between the determination of a need and its satisfaction
* Reduced procurement risks
* Smaller stocks |
